Meet our Staff
The Office of International Education is located in the Diane M. Halle Library.
Halle Library, Room 106
wjaferia@endicott.edu
+1.978.232.2272
Background and Experience:
Warren joined Endicott College in 2011 following a 20-year career in international business. He served as Global Vice President for Sodexo, a leading multinational corporation based in Paris, and was responsible for strategic planning, sales, marketing, and innovation. His international assignments included postings in Saudi Arabia, Nigeria, Cameroon, Gabon, Chad, and France.
Warren has lived in 11 countries and has traveled to more than 110 worldwide. He studied abroad in West Africa and served as a development volunteer upon graduation from college. He was raised in Geneva, Switzerland, and attended the College du Leman International School. Warren obtained an M.Ed. in Higher Education Administration from Northeastern University and pursued an MAT from Tufts University. He obtained a B.A. from Ohio Wesleyan University, majoring in International Relations and French.
Favorite cities: Cork, Geneva, Paris, Bamako, Doula, Tokyo
Hobbies: Skiing, hiking, golf, travel
Travel tips: Noise-cancelling headphones; set your watch to your destination when you board the plane; do your research; learn the language, currency & customs
Rachel Fleming, Associate Director of Study Abroad Programs
Halle Library, Room 108
rfleming@endicott.edu
+1.978.232.2271
Background and Experience:
Rachel joined Endicott in 2021 as an Account Manager in the Communications & Marketing team. In that role, she worked closely with the Office of International Education and made the switch to Study Abroad Advisor after a year. Her background is predominantly in travel and marketing, and she brings her passion for studying abroad and global experience to her role here. She received her Bachelor of Arts in History from Salem State University as a Commonwealth Honors Scholar and her Master of Arts in History from the University of Vermont.
When she studied abroad in college, she went to the University of Limerick in Ireland and absolutely loved it. She is always planning her next trip.
Favorite cities: Edinburgh, Paris, Kyoto, Galway, Copenhagen, Heraklion, and Oxford
Travel tips: Pack light, invest in some good headphones, and always immerse yourself in the local culture as much as you can!
Abdourrachid (Rachid) Sow, Program Coordinator
Halle Library, Room 117
asow@endicott.edu
+1.978.232.2269
Background and Experience:
In his role as Program Coordinator, Rachid provides comprehensive support for the cultural, residential, and academic integration of international students, with a specific focus on students from Central and South Asia. He serves as the primary advocate and liaison for these students, ensuring their needs are addressed across campus departments and that they receive culturally appropriate services. As an Adjunct Professor, Rachid teaches Intercultural Communication, a course designed to equip students with the knowledge and practical skills to communicate effectively across diverse cultural and sub-cultural contexts.
Olivia Cafarelli Manzi, International Student Services and Marketing Advisor
Halle Library, Room 117
ocafarel@endicott.edu
+1.978.232.2270
Background and Experience:
Olivia joined Endicott’s Global Education Office in 2025 as the International Student & Marketing Advisor. However, her journey with Endicott began in 2021 as an incoming freshman, where she quickly became involved in the campus community and developed a strong interest in global education. As a student, she worked in the Global Education Office and earned her B.S. in Communication.
Her passion for international education was sparked by her first trip abroad—a vacation to Italy early in college—which ignited a love for travel and cultural exploration. That experience inspired her to study abroad for a semester in Florence, where she immersed herself in Italian culture and studied art history. She later pursued a second study abroad experience in Japan, further expanding her global perspective. These experiences informed her senior thesis on cultural stereotypes in tourism advertising and continue to shape her work today. Now, Olivia brings her background in communication and firsthand international experience to support both incoming international students and those preparing to go abroad.
Favorite cities: Rome, London, Tokyo, Amsterdam, FlorenceTravel tips: Be a traveler, not a tourist, ask locals for recommendations, adapt and embrace the local culture, and leave luggage space for shopping